NEWS & ANNOUCEMENT

On May 23, the Canadian Union of Postal Workers (CUPW) launched a nationwide overtime ban for employees. Canada Post will continue operating, but customer might experience potential delays in the delivery of all documents, statements and cheques as a result of this legal strike action. 

Please be aware that Advantis has no control over the duration of a potential service disruption.

We appreciate your understanding and cooperation during this time.

Should you have any questions, please contact us at info@advantisit.ca.

We want to update you about a new requirement for passengers flying from India. In accordance with the Bureau of Civil Aviation Security (BCAS) and the Digi Yatra initiative by the Government of India, travelers must now present 2D barcodes at Indian airports. 

This rule applies to all domestic and international flights departing from India and is effective immediately from July 31st, 2024.

Click here for details.

Please be advised that there will be a 1% decrease in HST in the Canadian province of Nova Scotia starting Atlantic Standard Time (AST) 00:00 on 1st April 2025.

HST is levied on airline tickets with a point of commencement (PoC) in Nova Scotia using an RC tac code in the stored fare (Transitional Stored Ticket / TST).  

Any itineraries with a PoC from airports in Nova Scotia created and priced before 23:59 AST on 31st March 2025 but which are not ticketed until on or after 00:00 AST 1st April 2025, would require updating prior to issuance to reflect the 1% HST tax reduction.

Due to government regulation, Air Canada is required to notify passengers in the event of flight disruption. To ensure compliance with this regulation, we kindly request that you provide at least one contact element (phone or email) to Air Canada (AC), when booking NDC content.

As cybersecurity threats continue to evolve, it is essential to boost security measures. We are in the process of enhancing Multi-Factor Authentication (MFA) in Amadeus Selling Platform Connect, which will help prevent unauthorized users from accessing your customer data. This will also provide alignment with 4.0 version of PCI DSS (Payment Card Industry Data Security Standard) which becomes mandatory starting April 1st, 2025, for those organizations that take credit, debit or charge cards as payment.  

MFA offers significant advantages  

MFA strengthens cybersecurity defenses, reducing the risk of data breaches and associated costs, preserving customer trust, and helping businesses avoid fines. 

With MFA, even if a cybercriminal steals or phishes a user's password, the requirement for an additional factor can prevent unauthorized access to secure your resources or applications. MFA adds an extra layer of security by mandating two or more distinct authentication forms for accessing a resource. 

Please click here for more details.

Please read and review the following document: PCI-DSS Mandatory Requirements: Credit Card information storage in the Amadeus PNR.

This document provides the mandatory requirements and lists the PNR elements where credit card holder data can be securely stored in the Amadeus PNR & Profile.

These mandatory requirements apply to both Airline and Travel Agency customers.

Several clarifications have been added to the document. The list of profile elements has been updated and the usage of FP EXT element has been added.

As a reminder, Amadeus reserves the right to delete any data that Amadeus, at its sole discretion and without providing any prior notice, considers to be, or suspects may be, cardholder data, if the data is contained in one of the PNR elements that do not provide the required protection to meet PCI requirements, or is contained within an element where the appropriate protection has not been applied.

As of January 10th, 2024, Delta has removed access to Delta products and services from non-accredited travel sellers.

To gain access to Delta’s content, travel agencies or any other travel sellers must be accredited with Airlines Reporting Corporation (ARC) for US points of sale, or with the International Air Transport Association (IATA) for international points of sale. Non-accredited agencies may contact ARC or IATA directly to obtain country specific accreditation information.

Non-accredited travel sellers who need to have any itinerary changes serviced, are advised to contact the airline or their accredited agency partner.

IATA and ARC accredited agencies are not affected by this new policy and can continue to access and book with Delta as usual.

Please reference Delta’s Carrier Distribution Policy (point 6) for more information.

The travel industry keeps evolving rapidly, and we want to continue to meet your needs in this constantly changing market. To streamline your operations and align with industry best practices, we continue to enhance our system and reassess our efforts to focus on key solutions and functionalities. After careful consideration, we will remove the Amadeus Timatic Script in Selling Platform Connect on 31st March 2025.

What will change?

The entry point in Amadeus Selling Platform will be removed.

Please note that if you want to continue using IATA Timatic, you will have to directly liaise with IATA for the service (link).

For questions or assistance, request support to IATA via this link.

Until the 31st of March 2025, you can continue to use Amadeus Timatic Script, with Amadeus providing the same reports and support as currently offered.

As of 3rd June 2024, Aeromexico has removed access to Aeromexico products and services from non-accredited travel sellers. (For travel agencies in Brazil, Canada and Japan this will take effect from 1st December 2024).

To gain access to Aeromexico content, travel agencies or any other travel sellers must be accredited with the International Air Transport Association (IATA) or with Airlines Reporting Corporation (ARC) for US points of sale. Non-accredited agencies may contact IATA or ARC directly to obtain country specific accreditation information.

Non-accredited travel sellers who need to have any itinerary changes serviced, are advised to contact the airline or their accredited agency partner.

IATA and ARC accredited agencies are not affected by this new policy and can continue to access and book with Aeromexico as usual.

Please reference the airline’s Distribution Clauses web page (section entitled ‘Distribution to non-accredited BSP/ARC travel sellers’) for more information.